Questions, answered.
The things carriers and brokers ask us most. If your question is not here, call or email us — we answer either way.
For Carriers
How do I get started with Fair Forest LLC?
Submit a carrier setup form with your information. Once you have completed it, you can start requesting loads any time.
What happens if I experience issues with a load or delivery?
We have a dedicated support team available 24/7. Reach out by phone or email and we will work with you to resolve the issue as quickly as possible.
Does Fair Forest LLC provide insurance for truckers?
No. As an independent contractor it is your responsibility to obtain your own insurance coverage for hauling loads.
What is the average wait time for getting a load?
Wait time varies with your location, equipment type, and other factors. We have a large network of shippers and loads, and we match carriers with loads daily.
Can I use my own trailer to haul loads?
Yes. Specify the equipment you run when you submit your form and we will match you with compatible loads.
For Load Brokers
How do I sign up to become a load broker with Fair Forest LLC?
Contact us through the website and fill in your information. Once complete, you can start getting truckers from us.
How does Fair Forest LLC help load brokers grow?
We provide access to a large network of truckers, plus the tools and resources to manage your business more efficiently.
How do you determine the rates for loads?
Rates are based on distance, the equipment required, and market demand. We aim for fair, competitive rates for carriers while making sure customers receive quality service.
How do you handle disputes or issues with carriers?
Our carrier support team handles disputes directly. Contact us as soon as a concern arises and we will work to resolve it fairly and promptly.
How do you ensure the safety and quality of loads?
We screen both shippers and carriers, and we operate a feedback system so truckers can rate and review shippers based on their experience.
Talk to a dispatcher.
If your question is not covered here, call or email us — we answer either way.